Organization Documentation

Getting Started

Dashboard Overview

The organization dashboard provides a centralized command center for monitoring donation activity, request fulfillment, and platform growth. Real-time analytics charts visualize your organization's impact across different districts and blood groups.

Real-time Stats

Instantly see active requests, emergency cases, and donor availability.

Activity Feed

Keep track of every user action and platform event in real-time.

Donor Management

Verifying Donors

Trust is our primary currency. Every donor on the platform should be verified to ensure the safety of the recipients. Our multi-step verification process involves:

Verification Protocol

Always cross-check donor identification cards and historical donation records before marking a donor as verified. Verified donors receive a badge and higher priority in search results.

Advanced Search Logic

Our matching engine uses a proprietary geolocation and urgency-based algorithm to sort donors. When you perform a search, the system considers:

CRITERIA 01
Blood Compatibility

Matches based on universal donor/recipient rules (e.g., O- as universal donor).

CRITERIA 02
Proximity Radius

Prioritizes donors within the same Upazila and District to minimize transport time.

CRITERIA 03
Donation Interval

Filters out donors who have donated within the last 120 days for their safety.

Blood Requests & Crisis Management

Emergency Broadcasting

For "High Urgency" requests, organization administrators can trigger an emergency broadcast. This protocol bypasses standard filters to notify all registered donors in the region.

Protocol: Urgent Response
  1. 01 Verify the hospital request document.
  2. 02 Set request status to "Urgent" in the dashboard.
  3. 03 Use the "Direct Match" tool to contact the top 5 compatible donors.

Data Export & Reporting

Need reports for hospital audits or government compliance? You can export your organization's activity data at any time.

Export CSVMonthly Impact ReportDonor Demographics

Security & Access

User Roles & Permissions

Maintain granular control over who can access sensitive data. We provide three main levels of access:

Owner

Full administrative access and organization management.

Admin

Can manage users, donors, and requests. No destructive settings access.

Manager

Day-to-day management of donors and requests. No user management.

Audit Log Monitoring

Security Tip

Review audit logs daily to identify any unusual activity. Every sensitive action—from viewing a donor's number to changing verification status—is logged with timestamps and user identification.

Knowledge is power

This documentation is updated periodically to ensure organization users have the best tools to manage life-saving resources.

© 2026 Savar Blood Bank